Patient Rights & Responsibilities

Patient Rights

Right to Impartial Access to Care
Right to Respect
Right to Dignity
Right to Privacy
Right to Confidentiality
Right to Personal Safety
Right to Security
Right to know the Identity and professional status of the Care givers
Right to address any special preferences, spiritual and cultural needs.
Right to Information regarding the diagnosis and treatment
Right to know include information and consent before any research protocol is initiated.
Right to know about the safe and effective use of medication and the potential side effects of the medication.
Right to know about diet and nutrition.
Right to know specific disease process, complications and prevention strategies.
Right to Access to Communication with people outside the Hospital
Right to know the information on the expected cost of the treatment.
Right to Informed Participation in Decision Involving His/her Care
Right to have an access to his/her clinical records.
Right to Refuse Treatment
Right to protection from physical abuse or neglect.
Right to Consult with other Specialist(s) at His/her own Expense
Right to Explanation of the need for transfer elsewhere for Continuity of Care
Right to be informed of Hospital Rules & Regulations
Right to Information on How to File a Complaint
Right to Explanation for All Items in the Bill

Patient Responsibilities

To actively participate in decisions regarding your health care.
To be as accurate and complete as possible when you are asked for information about your medical history.
To be honest and direct about everything that happens to you as a patient.
To let you doctor or nurse know if you are concerned about treatment, or if you feel you cannot or will not allow for a certain treatment plan.
To notify a doctor or nurse at once if you notice or think you notice a change in your health.
To notify your doctor or nurse at once if you have any concern about your hospital care.
To follow your doctor’s advice and to let your doctor determine your level of activity, diet and health care requirements.
To ask promptly for clarification if you do not understand what is asked of you, or why it is asked.
To be considerate of other patients. (Noise and smoking can be irritating to other patients).
To use hospital property and equipment only for their intended use.
To examine your bill and make arrangements for payment.
As a patient at this hospital, we expect that you will ask your doctor or nurse what to expect regarding pain and pain management; discuss pain relief options with your doctor or nurse; work with your doctor and nurse to develop a pain management plan; ask for pain relief when pain first begins; help your doctor and nurse asses your pain; tell your doctor or nurse if your pain in not relieved; and tell your doctor or nurse about any worries you have about taking pain medication.
To keep your scheduled appointments or to cancel them in advance if at all possible.
To follow the rules and regulations of Global Health City, Chennai.